Salesforce’s Field Service Lightning (FSL) is a powerful tool designed to streamline on-site customer support, from scheduling and dispatching technicians to Installing, modifying, and eventually gaining hands-on experience working with the field service lightning software are all covered in this course. Build and scale AI workflows and agents across 8,000+ apps with Zapier—the most connected AI orchestration platform. igmguru. It enhances the entire field service team’s performance by unifying everyone around a single comprehensive view of your customers. Use Google AppSheet to build powerful applications that transform your business. In this course, Salesforce for Field Service, you’ll become familiar with the core entities, Work Orders, assets, inventory, and purchasing work in Field Service. Simply put, when a customer orders a new cable service, the cable installer will show up – where they are now, where they’re going, and how many meters of cable are in their van – i Whether you're new to Salesforce or looking to enhance your field service capabilities, this video is packed with valuable information and practical demonstrations. Start your journey now! Salesforce Field Service, formerly known as Field Service Lightning (FSL), is the extension of Service Cloud that provides a comprehensive view of workforce management. Oct 25, 2023 · An overview to Salesforce Field Service: Strong customer relationships can only be sustained in the modern business environment with the help of efficient field service management. Field service representatives have all the information necessary to provide optimal responses during customer interactions.

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